Online access for First Contact users

Online access for First Contact users

First Contact is making it even easier for older people to access services they need to help them live safely and independently with the launch of a new website.

First Contact Online is a website which contains information and advice on a range of subjects including fire safety, living with long term conditions and end of life.

The website has an integrated First Contact e-form to provide a smoother and more efficient referral pathway as partner agencies can refer using the e-form as opposed to a paper checklist. Customers can also self-refer or friends and family members will be able to refer on their behalf.

Councillor Graham Marsh, Executive Councillor for Adult Social Care, said: "This is another step in the right direction for this successful scheme which is making such a difference for vulnerable, older people. The online initiative will provide high quality information on a range of subjects and provide an easy-to-use alternative way for people to access services. It will also provide details of lunch clubs, social groups, activities in local areas and give a list of useful contacts."

A link to the First Contact website can be found below, in article links.

Article Published: 13/08/2010

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